Shipping - Popplers Music

Popplers Music has different departments which utilize different shipping terms and rates. Please note the difference between the products/departments you are purchasing below:

Sheet Music Department and Accessories

For the majority of Sheet Music and Accessory purchases, Popplers Music uses UPS Delivery Service to get your order to you when you need it. We offer very fast delivery time at extremely competitive rates. During the checkout process, we will give you the choice of having your package sent via UPS 2-Day Air or UPS Ground Delivery (see map below for UPS Ground Delivery time). The 2-Day and Ground Delivery times are effective from the date the order is shipped (usually the day the order is received). For residents of Alaska and Hawaii, or for international orders, please contact us for shipping rates.

***Please note*** With hundreds of thousands of titles in our database, not all items on our website are in stock at all times. The 2 Day and Ground shipping times are NOT applicable if an item is out of stock; please call if you have any questions on availability.

We reserve the right to ship certain orders via UPS Ground based on size and/or weight restrictions. If you request 2 Day Air and we deem it necessary to ship via Ground due to these restrictions, we will notify you prior to shipping. Also, in certain cases, we may choose to ship via the United States Postal Service, if we can send your product to you in a quicker, more cost-effective way.

All delivery times and rates are for deliveries within the lower 48 states only. Orders shipped outside of the lower 48 states will have additional shipping charges added. Please contact us if you have questions regarding these additional charges.

UPS Shipping Rates for Lower 48 States (Effective 7/1/22)

Cart ValueUPS 2-Day AirUPS Ground
Due to the size and weight of some items, we reserve the right to ship via Ground service and/or have them shipped directly to you from our distributors.

UPS Ground Delivery Time in Days

Band & Orchestra Department

Leased Student Line Instruments: If you lease an instrument from us through our online lease portal and would like the instrument shipped to you, the cost is $19.95 to your residence or $14.95 to your student’s school.

Intermediate and Professional Line Instruments: If you purchase an intermediate or professional line instrument from Popplers Music, you are eligible for Free Shipping!

Accessories: Accessories are outlined under our Sheet Music Department shipping terms above.

Piano Department

We offer fast, FREE shipping in all 48 continental United States for purchases of new pianos. Used pianos may have a shipping/delivery charge.

If we have the piano model in stock, we can usually ship the piano the same day, and you can expect your piano to be delivered within 5-10 business days.

If we have to order your piano, we can add you to our waitlist and you will receive priority placement. To be placed on our waitlist and receive priority placement for models when they come in, we require a 50% down payment.

Covid has caused periodic delays in shipping. We will make sure to update you after you place your order on wait times. Feel welcome to reach out to us with any questions as well!

Shipping vs. Delivery:

Shipping is sending a package through common carriers such as Fed Ex; UPS; XPO; Estes Moving etc… This does not entail placing an item in your home assembled or otherwise.

Delivery describes providing an assembled product moved into your home. This is necessary for some of our Digital Grand Piano models, Avant Hybrid Series, Acoustic Upright, and Acoustic Grand Piano models.

Digital Piano Purchases: For digital piano purchases your shipped piano will arrive in a box and you will be responsible for assembly. If you are unable to assemble your piano, you can call a local handyman to assemble the piano for you. This will usually cost between $50-$100.

Acoustic Piano Delivery Process: Acoustic pianos are too cumbersome to simply ship the piano to your doorstep. For this reason, we work with LTL carriers who can carefully ship the piano to your local piano mover and then move the piano into your home. We also work with national piano moving companies that can handle the transport and delivery process. We will only ship pianos when they are in their original packaging and can ensure a safe and flawless delivery to your home.